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Updated FAQ (markdown)

RustDesk
2025-06-18 00:01:33 +08:00
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FAQ.md

@@ -1061,7 +1061,11 @@ To enable the self-hosted web client, you must configure your reverse proxy to s
Failure case:
> User: I followed the steps in the instructions (configure wss in nginx config) but still get the same error.
> User: “Failed to connect to relay server, wss://[my-server-ip]:21119.”
>
> RustDesk: Please follow this https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/faq/#8-add-websocket-secure-wss-support-for-the-id-server-and-relay-server-to-enable-secure-communication-for-all-platforms to config reverse proxy for wss. Then access your self-host web client with your domain name rather than ip. e.g. `https://mycompany.com/web`. This video also cover this, https://www.youtube.com/watch?v=MclmfYR3frk&t=731s
>
> User: I followed the steps in the instructions but still get the same error.
>
> RustDesk: If you configured relay server in web console (Setting -> Relay page) as `<ip>:21117`, or configured relay server on controlled side with `<ip>:21117`, or ran `hbbs` like this `hbbs -r <ip>:21117`, Please remove them.