From fa029bff600b884819cbac3ceb2ebbc8ef6b490b Mon Sep 17 00:00:00 2001 From: RustDesk <71636191+rustdesk@users.noreply.github.com> Date: Wed, 18 Jun 2025 00:01:33 +0800 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/FAQ.md b/FAQ.md index 2bc4ab7..b727d65 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1061,7 +1061,11 @@ To enable the self-hosted web client, you must configure your reverse proxy to s Failure case: -> User: I followed the steps in the instructions (configure wss in nginx config) but still get the same error. +> User: “Failed to connect to relay server, wss://[my-server-ip]:21119.” +> +> RustDesk: Please follow this https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/faq/#8-add-websocket-secure-wss-support-for-the-id-server-and-relay-server-to-enable-secure-communication-for-all-platforms to config reverse proxy for wss. Then access your self-host web client with your domain name rather than ip. e.g. `https://mycompany.com/web`. This video also cover this, https://www.youtube.com/watch?v=MclmfYR3frk&t=731s +> +> User: I followed the steps in the instructions but still get the same error. > > RustDesk: If you configured relay server in web console (Setting -> Relay page) as `:21117`, or configured relay server on controlled side with `:21117`, or ran `hbbs` like this `hbbs -r :21117`, Please remove them.