Updated FAQ (markdown)

RustDesk
2025-03-25 10:24:30 +08:00
parent 17474275d4
commit f6834dfd9e

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FAQ.md

@@ -902,4 +902,7 @@ or turn off below
Some users have reported issues where custom client tasks remain stuck in a queued or pending state, and the download link is never generated. Heres why:
The custom client is not built on your server—its compiled on our build server. Your server communicates with ours via HTTP to request these builds. However, some users servers lack direct internet access and rely on a proxy. Unfortunately, this proxy strips critical HTTP header fields, which disrupts communication between the servers. As a result, the custom client fails to function correctly, leaving tasks perpetually queued and preventing the download link from being created.
The custom client is not built on your server—its compiled on our build server. Your server communicates with ours via HTTP to request these builds. However, some users servers lack direct internet access and rely on a proxy. Unfortunately, this proxy strips critical HTTP header fields, which disrupts communication between the servers. As a result, the custom client fails to function correctly, leaving tasks perpetually queued and preventing the download link from being created.
# Desktop crash after a few minutes
Try turn off hardware codec please. https://www.reddit.com/r/rustdesk/comments/1h3z7fj/comment/mjicsxh/?context=3