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Updated FAQ (markdown)

RustDesk
2025-05-12 16:15:22 +08:00
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FAQ.md

@@ -956,7 +956,7 @@ Solution: Please change scope from one to sub.
>
> I’ve now updated the configuration to use sAMAccountName as the username attribute, and everything is working as expected.
# Rendezvous errors with running RustDesk server on Windows
# Unstable connection and "Failed to connect via rendezvous server: Please try later" on Windows server running RustDesk server
> User: For around 40% of the customers we have, when we connect via RustDesk, we keep getting Rendezvous errors.
@@ -968,6 +968,12 @@ Solution: Please change scope from one to sub.
> User: Just wanted to thank you as the system is looking a lot more stable.
I would suggest migrating to a Linux server. We've encountered similar issues with several users who run RustDesk server on Windows servers, and in most cases, the problems were resolved after switching to Linux.
This is one of the reasons we are deprecating support for Windows servers in our [doc](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/windows/).
# Is web client integrated into RusetDesk server pro?
It is preview version, so not yet. We do not have an ETA yet. You can only use it via https://rustdesk.com/web for now.
@@ -1045,13 +1051,5 @@ There is an icon to indicate if it is encrypted, please hover mouse there, you w
![image](https://github.com/user-attachments/assets/5c07faba-fa5f-4af0-9858-b62ab32fa22b)
# Unstable connection and "Failed to connect via rendezvous server: Please try later" on Windows server running RustDesk server
I would suggest migrating to a Linux server. We've encountered similar issues with several users who run RustDesk server on Windows servers, and in most cases, the problems were resolved after switching to Linux.
This is one of the reasons we are deprecating support for Windows servers in our [doc](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/windows/).
![image](https://github.com/user-attachments/assets/07ab02e3-fb85-4ee8-8e17-5584b4e5a4f0)