diff --git a/FAQ.md b/FAQ.md index 7f6a0ec..707d2a1 100644 --- a/FAQ.md +++ b/FAQ.md @@ -956,7 +956,7 @@ Solution: Please change scope from one to sub. > > I’ve now updated the configuration to use sAMAccountName as the username attribute, and everything is working as expected. -# Rendezvous errors with running RustDesk server on Windows +# Unstable connection and "Failed to connect via rendezvous server: Please try later" on Windows server running RustDesk server > User: For around 40% of the customers we have, when we connect via RustDesk, we keep getting Rendezvous errors. @@ -968,6 +968,12 @@ Solution: Please change scope from one to sub. > User: Just wanted to thank you as the system is looking a lot more stable. +I would suggest migrating to a Linux server. We've encountered similar issues with several users who run RustDesk server on Windows servers, and in most cases, the problems were resolved after switching to Linux. + +This is one of the reasons we are deprecating support for Windows servers in our [doc](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/windows/). + + + # Is web client integrated into RusetDesk server pro? It is preview version, so not yet. We do not have an ETA yet. You can only use it via https://rustdesk.com/web for now. @@ -1045,13 +1051,5 @@ There is an icon to indicate if it is encrypted, please hover mouse there, you w ![image](https://github.com/user-attachments/assets/5c07faba-fa5f-4af0-9858-b62ab32fa22b) -# Unstable connection and "Failed to connect via rendezvous server: Please try later" on Windows server running RustDesk server - -I would suggest migrating to a Linux server. We've encountered similar issues with several users who run RustDesk server on Windows servers, and in most cases, the problems were resolved after switching to Linux. - -This is one of the reasons we are deprecating support for Windows servers in our [doc](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/windows/). - -![image](https://github.com/user-attachments/assets/07ab02e3-fb85-4ee8-8e17-5584b4e5a4f0) -