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Updated FAQ (markdown)

RustDesk
2025-06-10 21:25:07 +08:00
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FAQ.md

@@ -74,6 +74,8 @@ The hardware requirements are very low, the minimum configuration of the cloud s
First you should set relay server with public ip explicitly on "settings" -> "relay" of web console. Or you can set relay server (public ip) explcitly on controlled side (remote side, the device you want to control). First you should set relay server with public ip explicitly on "settings" -> "relay" of web console. Or you can set relay server (public ip) explcitly on controlled side (remote side, the device you want to control).
Try [force relay](https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay) if you encounter connection problem.
Go to [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on controlled side, you can see more details about failures, also check connection logs `%AppData%\RustDesk\log\RustDesk_rCURRENT.log` on controlling side. Go to [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on controlled side, you can see more details about failures, also check connection logs `%AppData%\RustDesk\log\RustDesk_rCURRENT.log` on controlling side.
If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping. If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping.