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Updated FAQ (markdown)

RustDesk
2025-06-10 21:25:07 +08:00
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FAQ.md

@@ -74,6 +74,8 @@ The hardware requirements are very low, the minimum configuration of the cloud s
First you should set relay server with public ip explicitly on "settings" -> "relay" of web console. Or you can set relay server (public ip) explcitly on controlled side (remote side, the device you want to control).
Try [force relay](https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay) if you encounter connection problem.
Go to [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on controlled side, you can see more details about failures, also check connection logs `%AppData%\RustDesk\log\RustDesk_rCURRENT.log` on controlling side.
If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping.