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Updated FAQ (markdown)

RustDesk
2024-05-01 14:18:46 +08:00
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FAQ.md

@@ -327,6 +327,6 @@ https://github.com/rustdesk/rustdesk/discussions/6398#discussioncomment-9065991
- Make sure you install RustDesk on Windows, a system service is required for this so you have to install
- Check if `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\SoftwareSASGeneration`registry have correct value, 1 or 3. https://knowledge.broadcom.com/external/article/21517/ctrlaltdel-does-not-work-on-remote-contr.html
# No image even screen sharing enabled on Android
# Unable to display image despite screen sharing being enabled on Android
We encountered this issue when there are multiple RustDesk clients operating on Android, one being the public release and the other a custom client. If you initiate the service of one client and subsequently start the service of the other, you will not be able to retrieve an image. To rectify this, you must forcibly close the first client (making sure it's not running in the background) and then restart the other one. If the issue persists, please reboot your Android device.