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Updated FAQ (markdown)

RustDesk
2025-05-12 22:26:54 +08:00
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FAQ.md

@@ -74,10 +74,10 @@ The hardware requirements are very low, the minimum configuration of the cloud s
First you should set relay server with public ip explicitly on "settings" -> "relay" of web console.
If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping.
Go to [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on controlled side, you can see more details about failures, also check connection logs `%AppData%\RustDesk\log\RustDesk_rCURRENT.log` on controlling side.
If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping.
One simple solution for NAT hairping (loopback) is that both internal and external use domain. Internally, use an internal DNS Server to point the domain to an intranet IP.
https://rustdesk.com/docs/en/self-host/nat-loopback-issues/