From 7454cd0a47a51d079723e4d0ae7f5a68367cc672 Mon Sep 17 00:00:00 2001 From: RustDesk <71636191+rustdesk@users.noreply.github.com> Date: Mon, 12 May 2025 22:26:54 +0800 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/FAQ.md b/FAQ.md index 2bb3515..1ae0b29 100644 --- a/FAQ.md +++ b/FAQ.md @@ -74,10 +74,10 @@ The hardware requirements are very low, the minimum configuration of the cloud s First you should set relay server with public ip explicitly on "settings" -> "relay" of web console. -If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping. - Go to [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on controlled side, you can see more details about failures, also check connection logs `%AppData%\RustDesk\log\RustDesk_rCURRENT.log` on controlling side. +If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping. + One simple solution for NAT hairping (loopback) is that both internal and external use domain. Internally, use an internal DNS Server to point the domain to an intranet IP. https://rustdesk.com/docs/en/self-host/nat-loopback-issues/