TheLanc3/rustdesk
1
0
Fork 0
mirror of https://github.com/rustdesk/rustdesk.git synced 2026-06-30 20:34:56 +03:00
Code Issues Packages Projects Releases Wiki Activity

Updated FAQ (markdown)

RustDesk
2026-04-21 18:54:07 +08:00
parent a6330b7787
commit 6891927e78
1 changed files with 3 additions and 6 deletions
Download Patch File Download Diff File Expand all files Collapse all files

9
FAQ.md

@@ -405,7 +405,8 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the
- Case 2
> User: We are currently experiencing major problems connecting to a large number of clients. Some connections work without problems, but for most, the connection window "Connecting" appears, the circle spins, and then nothing else happens.
>
> User: Never mind, the relay server wasn't listed after the update.
> User: Never mind, the relay server wasn't listed after the update. We run the server on a Synology Docker container.
- Case 3
> User: 1- When connecting from any router to any other router without a firewall, the connection works correctly and you don't encounter any problems.
@@ -421,14 +422,10 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the
>
> RustDesk: We can now confirm that the connection is being successfully established each time. However, the PeerInfo is not being received via the relay, which indicates that the firewall is likely blocking or interfering with the communication between the client and the relay server.
>
>RustDesk: Please try allowing traffic to and from the relay server and port in your firewall.
>RustDesk: Please try allowing traffic to and from rustdesk-p.mrwn.site:60253 in your firewall.
>
>User: It's working!
We run the server on a Synology Docker container.
# The connection is interrupted every 10-15 seconds
Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below.