diff --git a/FAQ.md b/FAQ.md index 378949f..daf7311 100644 --- a/FAQ.md +++ b/FAQ.md @@ -405,7 +405,8 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the - Case 2 > User: We are currently experiencing major problems connecting to a large number of clients. Some connections work without problems, but for most, the connection window "Connecting" appears, the circle spins, and then nothing else happens. > -> User: Never mind, the relay server wasn't listed after the update. +> User: Never mind, the relay server wasn't listed after the update. We run the server on a Synology Docker container. + - Case 3 > User: 1- When connecting from any router to any other router without a firewall, the connection works correctly and you don't encounter any problems. @@ -421,14 +422,10 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the > > RustDesk: We can now confirm that the connection is being successfully established each time. However, the PeerInfo is not being received via the relay, which indicates that the firewall is likely blocking or interfering with the communication between the client and the relay server. > ->RustDesk: Please try allowing traffic to and from the relay server and port in your firewall. +>RustDesk: Please try allowing traffic to and from rustdesk-p.mrwn.site:60253 in your firewall. > >User: It's working! - - -We run the server on a Synology Docker container. - # The connection is interrupted every 10-15 seconds Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below.