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Updated FAQ (markdown)

RustDesk
2025-07-23 23:26:33 +08:00
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FAQ.md

@@ -1131,6 +1131,8 @@ Try renaming the exe file to rustdesk-install.exe and run that. It should open u
# LDAP integration
- Scope
> I have a quick question regarding the LDAP integration. I've completed the configuration, and when I click 'OK', I receive a message confirming that the setup was successful.
![image](https://github.com/user-attachments/assets/7e2cba52-77a3-41fa-a80a-c61f4858286f)
@@ -1143,13 +1145,13 @@ Solution: Please change scope from one to sub.
<img width="572" alt="image" src="https://github.com/user-attachments/assets/b2ac168d-5bb5-4afc-a24f-65e63828a6fc" />
- Username Attribute
> I got "I/O error: User not found" error when using some user names
>
> The issue was caused by the LDAP configuration missing the correct `Username Attribute`. As a result, we were only able to log in using the display name instead of the sAMAccountName.
>
> ![image](https://github.com/user-attachments/assets/11c107df-16e8-4356-b347-af35c576e6ee)
![image](https://github.com/user-attachments/assets/11c107df-16e8-4356-b347-af35c576e6ee)
>
> It happened to work for the "cc" account because the display name and sAMAccountName were identical. In my case, however, the display name was "AA BB" while the sAMAccountName was "aa", and I had only been attempting to log in using the sAMAccountName, which is why my user couldn't be found.
>