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Updated FAQ (markdown)

RustDesk
2025-07-23 23:25:05 +08:00
parent 9f6781f78c
commit 7ef1cddebe
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FAQ.md

@@ -1144,12 +1144,16 @@ Solution: Please change scope from one to sub.
<img width="572" alt="image" src="https://github.com/user-attachments/assets/b2ac168d-5bb5-4afc-a24f-65e63828a6fc" />
> I got "I/O error: User not found" error when using some user names
>
> The issue was caused by the LDAP configuration missing the correct username attribute. As a result, we were only able to log in using the display name instead of the sAMAccountName.
> The issue was caused by the LDAP configuration missing the correct `Username Attribute`. As a result, we were only able to log in using the display name instead of the sAMAccountName.
>
> ![image](https://github.com/user-attachments/assets/11c107df-16e8-4356-b347-af35c576e6ee)
>
> It happened to work for the "cc" account because the display name and sAMAccountName were identical. In my case, however, the display name was "AA BB" while the sAMAccountName was "aa", and I had only been attempting to log in using the sAMAccountName, which is why my user couldn't be found.
>
> I’ve now updated the configuration to use sAMAccountName as the username attribute, and everything is working as expected.
> I’ve now updated the configuration to use sAMAccountName as the `Username Attribute`, and everything is working as expected.
# Unstable connection and "Failed to connect via rendezvous server: Please try later" on Windows server running RustDesk server