Updated FAQ (markdown)

RustDesk
2025-06-27 14:15:11 +08:00
parent 346dbd78aa
commit 5b094fbb4c

40
FAQ.md

@@ -314,6 +314,26 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the
![image](https://github.com/user-attachments/assets/90c51c37-8ec4-4bcf-96e3-e8d21b60c878)
# The connection is interrupted every 10-15 seconds
Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below.
```
[2024-09-03 02:01:37.719270 +03:00] INFO [src\server\connection.rs:3105] #1524 Connection closed: connection manager error: Failed to launch ["--cm"] with session id 1:..... (os error 740)
```
This is because of something related to permissions, here is a solution.
https://github.com/rustdesk/rustdesk-server-pro/discussions/382#discussioncomment-10525725
Edit:
> `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers`:
>
> Value name: C:\Program Files\RustDesk\rustdesk.exe
>
> Value data: RunAsInvoker
# Connection reset by the peer
- Try out using force relay https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay.
@@ -640,26 +660,6 @@ C:\Windows\system32>curl -X POST https://rustdesk.com/api/lic/license/check -H "
curl: (60) schannel: SEC_E_UNTRUSTED_ROOT (0x80090325) - The certificate chain was issued by an authority that is not trusted.
```
# The connection is interrupted every 10-15 seconds
Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below.
```
[2024-09-03 02:01:37.719270 +03:00] INFO [src\server\connection.rs:3105] #1524 Connection closed: connection manager error: Failed to launch ["--cm"] with session id 1:..... (os error 740)
```
This is because of something related to permissions, here is a solution.
https://github.com/rustdesk/rustdesk-server-pro/discussions/382#discussioncomment-10525725
Edit:
> `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers`:
>
> Value name: C:\Program Files\RustDesk\rustdesk.exe
>
> Value data: RunAsInvoker
# Hide connection popup (cm) and hide tray
https://github.com/rustdesk/rustdesk/discussions/6008#discussioncomment-7268951