From 5b094fbb4cca1f20b84482edb6a90976ffcfcd7e Mon Sep 17 00:00:00 2001 From: RustDesk <71636191+rustdesk@users.noreply.github.com> Date: Fri, 27 Jun 2025 14:15:11 +0800 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 40 ++++++++++++++++++++-------------------- 1 file changed, 20 insertions(+), 20 deletions(-) diff --git a/FAQ.md b/FAQ.md index b3149f5..f150ee7 100644 --- a/FAQ.md +++ b/FAQ.md @@ -314,6 +314,26 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the ![image](https://github.com/user-attachments/assets/90c51c37-8ec4-4bcf-96e3-e8d21b60c878) +# The connection is interrupted every 10-15 seconds + +Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below. + +``` +[2024-09-03 02:01:37.719270 +03:00] INFO [src\server\connection.rs:3105] #1524 Connection closed: connection manager error: Failed to launch ["--cm"] with session id 1:..... (os error 740) +``` + +This is because of something related to permissions, here is a solution. + +https://github.com/rustdesk/rustdesk-server-pro/discussions/382#discussioncomment-10525725 + +Edit: + +> `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers`: +> +> Value name: C:\Program Files\RustDesk\rustdesk.exe +> +> Value data: RunAsInvoker + # Connection reset by the peer - Try out using force relay https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay. @@ -640,26 +660,6 @@ C:\Windows\system32>curl -X POST https://rustdesk.com/api/lic/license/check -H " curl: (60) schannel: SEC_E_UNTRUSTED_ROOT (0x80090325) - The certificate chain was issued by an authority that is not trusted. ``` -# The connection is interrupted every 10-15 seconds - -Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below. - -``` -[2024-09-03 02:01:37.719270 +03:00] INFO [src\server\connection.rs:3105] #1524 Connection closed: connection manager error: Failed to launch ["--cm"] with session id 1:..... (os error 740) -``` - -This is because of something related to permissions, here is a solution. - -https://github.com/rustdesk/rustdesk-server-pro/discussions/382#discussioncomment-10525725 - -Edit: - -> `HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers`: -> -> Value name: C:\Program Files\RustDesk\rustdesk.exe -> -> Value data: RunAsInvoker - # Hide connection popup (cm) and hide tray https://github.com/rustdesk/rustdesk/discussions/6008#discussioncomment-7268951