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Updated FAQ (markdown)

RustDesk
2026-04-22 10:28:19 +08:00
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FAQ.md

@@ -599,15 +599,15 @@ NAT Reflection Mode: https://www.reddit.com/r/PFSENSE/comments/fp9h1f/can_someon
# Setup via NAT
> Thanks for the [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs). The logs are consistent with a hairpin NAT / NAT loopback issue.
> Thanks for the [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) and [hbbr logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#logs-of-hbbs-and-hbbr-rustdesk-server). The logs are consistent with a hairpin NAT / NAT loopback issue.
> https://github.com/rustdesk/rustdesk/wiki/FAQ#deploy-rustdesk-server-in-intranet
>
> Your public-side client is reaching hbbr successfully, but the internal/VPN-side client is timing out when it tries to connect to the relay using the public hostname [rustdesk.freedomfordwi.com:21117](http://rustdesk.freedomfordwi.com:21117/). Because that side never reaches hbbr, the relay session cannot pair.
> Your public-side client is reaching `hbbr` successfully, but the internal/VPN-side client is timing out when it tries to connect to the relay using the public hostname [rustdesk.abc.com:21117](http://rustdesk.abc.com:21117/). Because that side never reaches `hbbr`, the relay session cannot pair.
>
> What the logs show:
> - Relay works when internal/routed addresses are used. hbbr shows successful pairing for internal addresses such as 1.4.x.5 and 1.201.x.2.
> - Relay works when internal/routed addresses are used. `hbbr` shows successful pairing for internal addresses such as 1.4.x.5 and 1.201.x.2.
>
> - For the failed session 02e684ed-42f7-4646-92a5-89e54a2246f8, hbbr logged only one side of the relay request, from 207.x.x.76.
> - For the failed session 02e684ed-42f7-4646-92a5-89e54a2246f8, `hbbr` logged only one side of the relay request, from 207.x.x.76.
>
> - On the internal/VPN-side client, RustDesk logged:
> Failed to create relay connection for [1.4.x.5:49597](http://1.4.x.5:49597/) with uuid 02e684ed-42f7-4646-92a5-89e54a2246f8: deadline has elapsed