diff --git a/FAQ.md b/FAQ.md index 374b812..ddda514 100644 --- a/FAQ.md +++ b/FAQ.md @@ -599,15 +599,15 @@ NAT Reflection Mode: https://www.reddit.com/r/PFSENSE/comments/fp9h1f/can_someon # Setup via NAT -> Thanks for the [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs). The logs are consistent with a hairpin NAT / NAT loopback issue. +> Thanks for the [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) and [hbbr logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#logs-of-hbbs-and-hbbr-rustdesk-server). The logs are consistent with a hairpin NAT / NAT loopback issue. > https://github.com/rustdesk/rustdesk/wiki/FAQ#deploy-rustdesk-server-in-intranet > -> Your public-side client is reaching hbbr successfully, but the internal/VPN-side client is timing out when it tries to connect to the relay using the public hostname [rustdesk.freedomfordwi.com:21117](http://rustdesk.freedomfordwi.com:21117/). Because that side never reaches hbbr, the relay session cannot pair. +> Your public-side client is reaching `hbbr` successfully, but the internal/VPN-side client is timing out when it tries to connect to the relay using the public hostname [rustdesk.abc.com:21117](http://rustdesk.abc.com:21117/). Because that side never reaches `hbbr`, the relay session cannot pair. > > What the logs show: -> - Relay works when internal/routed addresses are used. hbbr shows successful pairing for internal addresses such as 1.4.x.5 and 1.201.x.2. +> - Relay works when internal/routed addresses are used. `hbbr` shows successful pairing for internal addresses such as 1.4.x.5 and 1.201.x.2. > -> - For the failed session 02e684ed-42f7-4646-92a5-89e54a2246f8, hbbr logged only one side of the relay request, from 207.x.x.76. +> - For the failed session 02e684ed-42f7-4646-92a5-89e54a2246f8, `hbbr` logged only one side of the relay request, from 207.x.x.76. > > - On the internal/VPN-side client, RustDesk logged: > Failed to create relay connection for [1.4.x.5:49597](http://1.4.x.5:49597/) with uuid 02e684ed-42f7-4646-92a5-89e54a2246f8: deadline has elapsed