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Updated FAQ (markdown)

RustDesk
2025-08-23 22:32:35 +08:00
parent de92bfc3e8
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FAQ.md

@@ -446,9 +446,9 @@ The controlled side works fine with UDP `21116` port, but it can not connect to
- Case 3
> A: I'm having this error when one of my employees tries to connect to a Samsung s20 (pic attached). All devices work fine for me, including the s20 He can connect to the google pixels fine, just no the s20 I have also had this issue as well, but it just goes away. He has always had the issue.
>
> B: A possible reason is that UDP is blocked on your devices. Could you try out this advanced option, https://rustdesk.com/docs/en/self-host/client-configuration/advanced-settings/#disable-udp ? with this option on custom client, it will not use UDP any more (only use TCP)
>
> A: Thank you this worked! Much appreciated.
# Deploy RustDesk server in intranet.