diff --git a/FAQ.md b/FAQ.md index 373d133..ac5759b 100644 --- a/FAQ.md +++ b/FAQ.md @@ -446,9 +446,9 @@ The controlled side works fine with UDP `21116` port, but it can not connect to - Case 3 > A: I'm having this error when one of my employees tries to connect to a Samsung s20 (pic attached). All devices work fine for me, including the s20 He can connect to the google pixels fine, just no the s20 I have also had this issue as well, but it just goes away. He has always had the issue. -> + > B: A possible reason is that UDP is blocked on your devices. Could you try out this advanced option, https://rustdesk.com/docs/en/self-host/client-configuration/advanced-settings/#disable-udp ? with this option on custom client, it will not use UDP any more (only use TCP) -> + > A: Thank you this worked! Much appreciated. # Deploy RustDesk server in intranet.