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Updated FAQ (markdown)

RustDesk
2026-04-08 16:13:13 +08:00
parent f6d22af186
commit 02da22a09a
1 changed files with 14 additions and 1 deletions
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FAQ.md

@@ -393,10 +393,23 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the
![image](https://github.com/user-attachments/assets/90c51c37-8ec4-4bcf-96e3-e8d21b60c878) ![image](https://github.com/user-attachments/assets/90c51c37-8ec4-4bcf-96e3-e8d21b60c878)
- Case 1 - Case 1
> User: All other devices can connect and work normally, except for one specific device. However, this device does show as online.
>
> RustDesk: Please try `telnet server-ip 21116` and `telnet server-ip 21117` on the controlled side.
>
> User: Both telnet worked, but I tried to connect from the problematic device to other devices and encountered error: ***invalid public key***
>
> RustDesk: That's the problem. Please set correct public key on the controlled client. https://github.com/rustdesk/rustdesk/wiki/FAQ#key-mismatch
- Case 2
> User: We are currently experiencing major problems connecting to a large number of clients. Some connections work without problems, but for most, the connection window "Connecting" appears, the circle spins, and then nothing else happens. > User: We are currently experiencing major problems connecting to a large number of clients. Some connections work without problems, but for most, the connection window "Connecting" appears, the circle spins, and then nothing else happens.
> >
> User: Never mind, the relay server wasn't listed after the update. > User: Never mind, the relay server wasn't listed after the update.
We run the server on a Synology Docker container. We run the server on a Synology Docker container.
# The connection is interrupted every 10-15 seconds # The connection is interrupted every 10-15 seconds
@@ -510,7 +523,7 @@ The controlled side works fine with UDP `21116` port, but it can not connect to
# Failed to secure tcp:Handshake failed: invalid public key from rendezvous server: Please try later # Failed to secure tcp:Handshake failed: invalid public key from rendezvous server: Please try later
Please check `Setting` -> `Network` -> `Id/relay server` on rustdesk client, and the the screenshot of `Settigns` -> `Key` on the web coonsole. Need to confirm they have the same key (public key). Please check `Setting` -> `Network` -> `Id/relay server` on rustdesk client, and the the screenshot of `Settigns` -> `Key` on the web console. Need to confirm they have the same key (public key).
# Deploy RustDesk server in intranet. # Deploy RustDesk server in intranet.