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Updated FAQ (markdown)
15
FAQ.md
15
FAQ.md
@@ -393,10 +393,23 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the
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- Case 1
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> User: All other devices can connect and work normally, except for one specific device. However, this device does show as online.
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>
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> RustDesk: Please try `telnet server-ip 21116` and `telnet server-ip 21117` on the controlled side.
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>
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> User: Both telnet worked, but I tried to connect from the problematic device to other devices and encountered error: ***invalid public key***
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>
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> RustDesk: That's the problem. Please set correct public key on the controlled client. https://github.com/rustdesk/rustdesk/wiki/FAQ#key-mismatch
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- Case 2
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> User: We are currently experiencing major problems connecting to a large number of clients. Some connections work without problems, but for most, the connection window "Connecting" appears, the circle spins, and then nothing else happens.
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>
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> User: Never mind, the relay server wasn't listed after the update.
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We run the server on a Synology Docker container.
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# The connection is interrupted every 10-15 seconds
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@@ -510,7 +523,7 @@ The controlled side works fine with UDP `21116` port, but it can not connect to
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# Failed to secure tcp:Handshake failed: invalid public key from rendezvous server: Please try later
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Please check `Setting` -> `Network` -> `Id/relay server` on rustdesk client, and the the screenshot of `Settigns` -> `Key` on the web coonsole. Need to confirm they have the same key (public key).
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Please check `Setting` -> `Network` -> `Id/relay server` on rustdesk client, and the the screenshot of `Settigns` -> `Key` on the web console. Need to confirm they have the same key (public key).
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# Deploy RustDesk server in intranet.
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