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Updated FAQ (markdown)

RustDesk
2025-06-06 14:45:39 +08:00
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FAQ.md

@@ -366,7 +366,12 @@ https://github.com/rustdesk/rustdesk/discussions/6398#discussioncomment-9065991
![image](https://github.com/rustdesk/rustdesk/assets/71636191/5e16205d-c509-497a-bada-195291337f5e)
- Check your relay server (hbbr/21117) is using the same key as hbbs (using the same `id_ed25519` file or having the same content). You can see some errors related to connection to relay server in https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs on controlled side.
- Check your relay server (`hbbr`/21117) is using the same key as `hbbs`. You can see some errors related to connection to relay server in https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs on controlled side.
```
[2025-06-06 14:02:38.370839 +08:00] INFO [src\rendezvous_mediator.rs:421] create_relay requested from 12.23.45.67:23108, relay_server: 150.109.58.178:21117, uuid: 2f9ec2fc-2f0e-4002-8e81-eb0eb1241d0b, secure: true
[2025-06-06 14:02:38.419275 +08:00] ERROR [src\server.rs:264] Failed to create relay connection for 12.23.45.67:23108 with uuid 2f9ec2fc-2f0e-4002-8e81-eb0eb1241d0b: Reset by the peer (os error 10054)
```
You can find the key from logs of `hbbs` and `hbbr`. If you install with `install.sh`, the logs files are `hbbr.log` and `hbbs.log` under `/var/log/rustdesk-server/`. If you install with Docker compose, please use command `docker logs hbbs` and `docker logs hbbr`. You can find the key (something like `[2025-06-06 05:53:48.166257 +00:00] INFO [src/relay_server.rs:604] Key: SsdfdsjTmSQx5Wx4FtcEFqtECfs1nV8QedBR+xpnrK0LM=
`) in the header of the logs file.