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Updated FAQ (markdown)

RustDesk
2026-03-25 11:50:08 +08:00
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FAQ.md

@@ -1948,4 +1948,17 @@ Configurations:
# unexpected EOF during handshake # unexpected EOF during handshake
The TLS connection was blocked by the local firewall. The TLS connection was blocked by the local firewall.
# why you don’t offer a free trial?
> User: Hi, can you say why you don’t offer a free trial? We’ve worked with a few similar tools like GoTo’s resolve and AnyDesk, both gave us a month’s free trial.
>
> RustDesk: Thank you for your message.
>
>As mentioned in our previous email, our solution is a self-hosted platform. Because remote access software is often misused in real-world scenarios (for example, for fraudulent or malicious activities), we’re unable to provide a completely free trial. Instead, we offer short-term test licenses to allow proper evaluation before making any long-term commitment.
>
> I completely understand your question and appreciate your perspective. As an open-source project, we need to balance accessibility with responsible use, which is why we have this policy in place.
>
> That said, if this approach doesn’t align with your expectations, we fully understand and you are welcome to pass on our offering.