diff --git a/FAQ.md b/FAQ.md index 0f21a08..dff606c 100644 --- a/FAQ.md +++ b/FAQ.md @@ -1948,4 +1948,17 @@ Configurations: # unexpected EOF during handshake -The TLS connection was blocked by the local firewall. \ No newline at end of file +The TLS connection was blocked by the local firewall. + +# why you don’t offer a free trial? + +> User: Hi, can you say why you don’t offer a free trial? We’ve worked with a few similar tools like GoTo’s resolve and AnyDesk, both gave us a month’s free trial. +> +> RustDesk: Thank you for your message. +> +>As mentioned in our previous email, our solution is a self-hosted platform. Because remote access software is often misused in real-world scenarios (for example, for fraudulent or malicious activities), we’re unable to provide a completely free trial. Instead, we offer short-term test licenses to allow proper evaluation before making any long-term commitment. +> +> I completely understand your question and appreciate your perspective. As an open-source project, we need to balance accessibility with responsible use, which is why we have this policy in place. +> +> That said, if this approach doesn’t align with your expectations, we fully understand and you are welcome to pass on our offering. +