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Updated FAQ (markdown)

RustDesk
2025-02-27 17:58:22 +08:00
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FAQ.md

@@ -735,6 +735,15 @@ The final reason is related to the user's cloud provider.
If you run container (Docker etc), there might be DNS problem with container. If you run container (Docker etc), there might be DNS problem with container.
# Docke ssl problem
> User: We are using docker compose and after a reboot of Rustdesk the console is displaying “License is not verified yet”. License key hasn’t changed since installation and editing it gives us error below :
![image](https://github.com/user-attachments/assets/ecaf5bd7-35a3-44ac-afac-0d584f707ce1)
> RustDesk: It seems your docker container has ssl certificate problem, I would suggest you run with native package on the host with out container, or build a new container. about license migrate please: https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/license/#invoices-license-retrieval-and-migration
> User: Thanks, we’ve been able to resolve the issue and the server seems to be working without problem now.
# Windows 10 opens the software with a white screen and no content (monitor/display turned off) # Windows 10 opens the software with a white screen and no content (monitor/display turned off)
https://github.com/rustdesk/rustdesk/discussions/10344 https://github.com/rustdesk/rustdesk/discussions/10344
@@ -833,13 +842,5 @@ Then on the controlling side, you can use [default-connect-password option](http
> User: Yes, I stopped the service via the tray icon in Windows. My mistake! The problem is solved. Sorry for taking up your time. > User: Yes, I stopped the service via the tray icon in Windows. My mistake! The problem is solved. Sorry for taking up your time.
# Docke ssl / dns problem
> User: We are using docker compose and after a reboot of Rustdesk the console is displaying “License is not verified yet”. License key hasn’t changed since installation and editing it gives us error below :
![image](https://github.com/user-attachments/assets/ecaf5bd7-35a3-44ac-afac-0d584f707ce1)
> RustDesk: It seems your docker container has ssl certificate problem, I would suggest you run with native package on the host with out container, or build a new container. about license migrate please: https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/license/#invoices-license-retrieval-and-migration
> User: Thanks, we’ve been able to resolve the issue and the server seems to be working without problem now.