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Updated FAQ (markdown)

RustDesk
2025-02-27 17:58:22 +08:00
parent de3bf46209
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FAQ.md

@@ -735,6 +735,15 @@ The final reason is related to the user's cloud provider.
If you run container (Docker etc), there might be DNS problem with container.
# Docke ssl problem
> User: We are using docker compose and after a reboot of Rustdesk the console is displaying “License is not verified yet”. License key hasn’t changed since installation and editing it gives us error below :
![image](https://github.com/user-attachments/assets/ecaf5bd7-35a3-44ac-afac-0d584f707ce1)
> RustDesk: It seems your docker container has ssl certificate problem, I would suggest you run with native package on the host with out container, or build a new container. about license migrate please: https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/license/#invoices-license-retrieval-and-migration
> User: Thanks, we’ve been able to resolve the issue and the server seems to be working without problem now.
# Windows 10 opens the software with a white screen and no content (monitor/display turned off)
https://github.com/rustdesk/rustdesk/discussions/10344
@@ -833,13 +842,5 @@ Then on the controlling side, you can use [default-connect-password option](http
> User: Yes, I stopped the service via the tray icon in Windows. My mistake! The problem is solved. Sorry for taking up your time.
# Docke ssl / dns problem
> User: We are using docker compose and after a reboot of Rustdesk the console is displaying “License is not verified yet”. License key hasn’t changed since installation and editing it gives us error below :
![image](https://github.com/user-attachments/assets/ecaf5bd7-35a3-44ac-afac-0d584f707ce1)
> RustDesk: It seems your docker container has ssl certificate problem, I would suggest you run with native package on the host with out container, or build a new container. about license migrate please: https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/license/#invoices-license-retrieval-and-migration
> User: Thanks, we’ve been able to resolve the issue and the server seems to be working without problem now.