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Updated FAQ (markdown)

RustDesk
2025-07-10 00:49:12 +08:00
parent 7d1890b2e4
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FAQ.md

@@ -215,20 +215,6 @@ However, this layout mode may cause problems with certain programs such as video
This mode is for compatibility with RustDesk <= 1.1.9.
# `deadline has elapsed`
Try out [force relay](https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay) first. If it does not work, please check the possible reasons below:
- You do not install [`hbbr`](https://github.com/rustdesk/rustdesk-server-pro/discussions/372#discussioncomment-10475836) yet
- https://github.com/rustdesk/rustdesk-server-pro/discussions/386#discussioncomment-10631971
- The controlled side is configured with wrong key
Please check [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on the controlled side, along with the `hbbs` and `hbbr` logs; you can find more clues.
- One user had below error in their access log sometimes. There seems complex networking problem between the pc and the `hbbr` server. Later he resolved this by migrating `hbbs/hbbr` to another machine.
> [2025-02-28 09:43:37.354355 -06:00] ERROR [src\server.rs:246] Failed to create relay connection for *.*.*.*:63731 with uuid 2dcd80ff-0169-4cfa-ab02-a72154e0ac65: deadline has elapsed
# Force relay
> RustDesk >= 1.2.0
@@ -369,6 +355,20 @@ Edit:
>
> Value data: RunAsInvoker
# `deadline has elapsed`
Try out [force relay](https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay) first. If it does not work, please check the possible reasons below:
- You do not install [`hbbr`](https://github.com/rustdesk/rustdesk-server-pro/discussions/372#discussioncomment-10475836) yet
- https://github.com/rustdesk/rustdesk-server-pro/discussions/386#discussioncomment-10631971
- The controlled side is configured with wrong key
Please check [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on the controlled side, along with the `hbbs` and `hbbr` logs; you can find more clues.
- One user had below error in their access log sometimes. There seems complex networking problem between the pc and the `hbbr` server. Later he resolved this by migrating `hbbs/hbbr` to another machine.
> [2025-02-28 09:43:37.354355 -06:00] ERROR [src\server.rs:246] Failed to create relay connection for *.*.*.*:63731 with uuid 2dcd80ff-0169-4cfa-ab02-a72154e0ac65: deadline has elapsed
# Connection reset by the peer
- Try out using force relay https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay.