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Updated FAQ (markdown)

RustDesk
2025-06-01 21:10:29 +08:00
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FAQ.md

@@ -74,8 +74,6 @@ The hardware requirements are very low, the minimum configuration of the cloud s
First you should set relay server with public ip explicitly on "settings" -> "relay" of web console. Or you can set relay server (public ip) explcitly on controlled side (remote side, the device you want to control).
![image](https://github.com/user-attachments/assets/1831bd14-f7db-4065-ac9f-9ba5f18ab8ef)
Go to [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on controlled side, you can see more details about failures, also check connection logs `%AppData%\RustDesk\log\RustDesk_rCURRENT.log` on controlling side.
If you host the server in your intranet with some type of routers, you may have network problem because of NAT hairping.
@@ -111,7 +109,7 @@ https://github.com/rustdesk/rustdesk-server/discussions/353#discussioncomment-84
NAT Reflection Mode: https://www.reddit.com/r/PFSENSE/comments/fp9h1f/can_someone_explain_to_me_what_is_nat_reflection/
![image](https://github.com/user-attachments/assets/70c05272-1b37-489e-bc48-178f6628e809)
![image](https://github.com/user-attachments/assets/1831bd14-f7db-4065-ac9f-9ba5f18ab8ef)
> Also make sure your relay server has correct key, https://github.com/rustdesk/rustdesk/issues/7358