Updated FAQ (markdown)

RustDesk
2025-06-26 23:17:43 +08:00
parent 325a0ef7bf
commit e2d90c0876

42
FAQ.md

@@ -570,10 +570,6 @@ root
https://github.com/rustdesk/rustdesk/issues/3533#issuecomment-1490226898 https://github.com/rustdesk/rustdesk/issues/3533#issuecomment-1490226898
# Steps to create custom clients
https://github.com/rustdesk/rustdesk/discussions/8981#discussioncomment-10277642
# Android 13 / 14 Input Controll is Restricted by Android due to "Security reasons" # Android 13 / 14 Input Controll is Restricted by Android due to "Security reasons"
https://github.com/rustdesk/rustdesk/discussions/6241 https://github.com/rustdesk/rustdesk/discussions/6241
@@ -984,6 +980,28 @@ https://github.com/rustdesk/rustdesk/discussions/11006
# Can not delete devices on web console # Can not delete devices on web console
You can delete a device only when it is offline and disabled. If the device is always online, you cannot delete it because it will reconnect and appear online again after deletion. In such cases, you can only disable it. A disabled device has the same effect as a deleted one—it becomes inaccessible and does not continues to occupy a slot in your license's device limit. You can delete a device only when it is offline and disabled. If the device is always online, you cannot delete it because it will reconnect and appear online again after deletion. In such cases, you can only disable it. A disabled device has the same effect as a deleted one—it becomes inaccessible and does not continues to occupy a slot in your license's device limit.
# Steps to create custom clients
https://github.com/rustdesk/rustdesk/discussions/8981#discussioncomment-10277642
# Unknown custom clients downloads and executions
https://github.com/rustdesk/rustdesk-server-pro/issues/312
# The new icon for my custom client does not take effect on Windows after I change it.
```
cd %localappdata%\microsoft\windows\explorer
del iconcache*
taskkill /F /IM explorer.exe & start explorer
```
# When can we get latest custom client version after public release?
I do not think you want to get issue like this https://github.com/rustdesk/rustdesk/issues/11339
So we always upgrade custom client to newest version later, No ETA yet, but we will try our best. When it is ready, we will notify on https://github.com/rustdesk/rustdesk-server-pro/discussions
# Custom Client build / creation failures # Custom Client build / creation failures
- Case 1: - Case 1:
@@ -994,9 +1012,6 @@ The custom client is not built on your server—its compiled on our build ser
- Case 3: - Case 3:
The build job remains in a `waiting` status. I verified that all background build tasks have completed successfully, but the web console does not reflect this. The issue appears to be related to the proxy configuration once again. While the build job is triggered via a `POST` request, the status is polled using a `GET` request that includes an `Authorization` header. However, the proxy is stripping the `Authorization` header from `GET` requests, preventing the status from being retrieved correctly. The build job remains in a `waiting` status. I verified that all background build tasks have completed successfully, but the web console does not reflect this. The issue appears to be related to the proxy configuration once again. While the build job is triggered via a `POST` request, the status is polled using a `GET` request that includes an `Authorization` header. However, the proxy is stripping the `Authorization` header from `GET` requests, preventing the status from being retrieved correctly.
# Unknown custom clients downloads and executions
https://github.com/rustdesk/rustdesk-server-pro/issues/312
# Showing multiple remote minotors as individual windows # Showing multiple remote minotors as individual windows
https://x.com/rustdesk/status/1714199082640581039 https://x.com/rustdesk/status/1714199082640581039
@@ -1017,11 +1032,6 @@ or turn off below
# Desktop crash after a few minutes # Desktop crash after a few minutes
Try turn off hardware codec please. https://www.reddit.com/r/rustdesk/comments/1h3z7fj/desktop_crash_after_a_few_minutes/ Try turn off hardware codec please. https://www.reddit.com/r/rustdesk/comments/1h3z7fj/desktop_crash_after_a_few_minutes/
# When can we get latest custom client version after public release?
I do not think you want to get issue like this https://github.com/rustdesk/rustdesk/issues/11339
So we always upgrade custom client to newest version later, No ETA yet, but we will try our best. When it is ready, we will notify on https://github.com/rustdesk/rustdesk-server-pro/discussions
# Panicked at `library/std/src/sys/pal/unix/time.rs` when running `hbbs` / `hbbr` in container # Panicked at `library/std/src/sys/pal/unix/time.rs` when running `hbbs` / `hbbr` in container
Add below Add below
@@ -1135,14 +1145,6 @@ Android: Android 7.0
This is impossible so far since iOS does not allow this. This is impossible so far since iOS does not allow this.
# The new icon for my custom client does not take effect on Windows after I change it.
```
cd %localappdata%\microsoft\windows\explorer
del iconcache*
taskkill /F /IM explorer.exe & start explorer
```
# Duplicate id of cloned system # Duplicate id of cloned system
Change id from client (Pro only). Change id from client (Pro only).