diff --git a/FAQ.md b/FAQ.md
index bbe051d..70377a4 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -811,4 +811,11 @@ We do not have password-less easy access mode for the time being yet. But you ca
 
 Then on the controlling side, you can use [default-connect-password option](https://rustdesk.com/docs/en/self-host/client-configuration/advanced-settings/#default-connect-password) or use preset password in address book.
 
+# RustDesk Service does not start automatically
+> RustDesk team: I noticed from your "rustdesk.exe --silent-install 1" log, you triggered this. Have you ever stopped the service manually before on the rustdesk client?
+
+![image](https://github.com/user-attachments/assets/80f74fa4-4c67-46d4-bc46-ca13e883743e)
+
+> User: Yes, I stopped the service via the tray icon in Windows. My mistake! The problem is solved. Sorry for taking up your time.
+