Updated FAQ (markdown)

RustDesk
2025-05-24 14:05:01 +08:00
parent 5800ae5300
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FAQ.md

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The callback is the public URL of the API so `https://[yourservername]/api/oidc/callback` as long as you setup https and a public URL. The Client ID and secret are part of the Azure application setup steps in [the instructions](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/oidc/azure/) The callback is the public URL of the API so `https://[yourservername]/api/oidc/callback` as long as you setup https and a public URL. The Client ID and secret are part of the Azure application setup steps in [the instructions](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/oidc/azure/)
# What about casual support cases for Pro? # What about casual support cases for Pro?
We have no way to prevent from casual support devices being added to devices page in web console. But we provide a new [solution (license model)](https://github.com/rustdesk/rustdesk-server-pro/discussions/182#discussioncomment-10083053) for your case. But we provide a new [solution (license model)](https://github.com/rustdesk/rustdesk-server-pro/discussions/182#discussioncomment-10083053) for your case.
[Excessive devices](https://github.com/rustdesk/rustdesk/wiki/FAQ#managed-devices) in this new license model will not be disabled automatically; however, we have introduced a limit on the number of [concurrent connections](https://github.com/rustdesk/rustdesk/wiki/FAQ#concurrent-connections). Excessive devices cannot be assigned to users or device groups. Additionally, the maximum number of devices that can be included in a single address book is restricted by the total number of managed devices allowed under your license. [Excessive devices](https://github.com/rustdesk/rustdesk/wiki/FAQ#managed-devices) in this new license model will not be disabled automatically; however, we have introduced a limit on the number of [concurrent connections](https://github.com/rustdesk/rustdesk/wiki/FAQ#concurrent-connections). Excessive devices cannot be assigned to users or device groups. Additionally, the maximum number of devices that can be included in a single address book is restricted by the total number of managed devices allowed under your license.
To prevent from casual support devices being added to devices page in web console, please check https://rustdesk.com/docs/en/self-host/client-configuration/advanced-settings/#register-device
The new license model: https://rustdesk.com/pricing#custom2 The new license model: https://rustdesk.com/pricing#custom2
You can also upgrade to this model in https://rustdesk.com/self-host/account by following https://github.com/rustdesk/rustdesk-server-pro/discussions/182#discussioncomment-10335560 You can also upgrade to this model in https://rustdesk.com/self-host/account by following https://github.com/rustdesk/rustdesk-server-pro/discussions/182#discussioncomment-10335560