diff --git a/FAQ.md b/FAQ.md index 3eefeae..c2022a5 100644 --- a/FAQ.md +++ b/FAQ.md @@ -942,6 +942,10 @@ For example, on one machine A, you can connect to B, C, D, etc., at the same tim For Example we have support Agent A who is talking to Customer C and Now Agent B wants to communicate with Customer D when Agent A is Connected to Customer C, Then How many concurrent connection do we need? You need 2. +A connects to machine 1, 2, 3 at the same time, it is one channel, one current connection is ok. + +A,B, C connect to machine 1 at the same time, it is 3 channels, 3 concurrent connections are required. + https://community.teamviewer.com/English/discussion/10470/the-maximum-number-of-your-concurrent-teamviewer-sessions-has-been-reached # Concerned about managed devices and quick support