From b0787be0f8ffb7045c675ca0f21daa434e4b6d29 Mon Sep 17 00:00:00 2001 From: RustDesk <71636191+rustdesk@users.noreply.github.com> Date: Fri, 7 Jun 2024 18:05:52 +0800 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 16 ++++++++++++++++ 1 file changed, 16 insertions(+) diff --git a/FAQ.md b/FAQ.md index 7a8dc76..688e608 100644 --- a/FAQ.md +++ b/FAQ.md @@ -339,4 +339,20 @@ Above may not work in some distro or gnome version, here is fix (may be not prop # Prevent andoid service from being killed by system https://github.com/rustdesk/rustdesk/issues/6192#issuecomment-1848358333 +# Failed to connect via rendezvous server: Please try later + +https://github.com/rustdesk/rustdesk/issues/388#issuecomment-1915892570 + +Case study: + +> A: What happened lately? + +> B: Nothing, our rustdesk works since 8 months. But this morning it’s doesn’t work. + +> A: I believe there is some unawared router/network or firewall change on your side causing the problem. You can check access log (controlled device) to see if there is something different. https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs + +> B: Thanks, you have the true answer. The issue come from our Fortinet Client. + + +