From 63fbfb4d701714ea5b194af80a63d1792980c7fb Mon Sep 17 00:00:00 2001
From: RustDesk <71636191+rustdesk@users.noreply.github.com>
Date: Wed, 19 Mar 2025 19:05:30 +0800
Subject: [PATCH] Updated FAQ (markdown)

---
 FAQ.md | 5 +++++
 1 file changed, 5 insertions(+)

diff --git a/FAQ.md b/FAQ.md
index 0c74819..1d087bc 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -893,3 +893,8 @@ or turn off below
 
 [you HAVE to use network_mode: "host" to ensure licensing persists](https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/docker/#:~:text=HAVE%20to%20use-,network_mode,-%3A%20%22host%22%20to)
 
+# Building custom client on web console not work
+
+Some users have reported issues where custom client tasks remain stuck in a queued or pending state, and the download link is never generated. Here’s why:
+
+The custom client is not built on your server—it’s compiled on our build server. Your server communicates with ours via HTTP to request these builds. However, some users’ servers lack direct internet access and rely on a proxy. Unfortunately, this proxy strips critical HTTP header fields, which disrupts communication between the servers. As a result, the custom client fails to function correctly, leaving tasks perpetually queued and preventing the download link from being created.
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