From 3b8c98cd2af964f54ae644eab3849043df7e8e27 Mon Sep 17 00:00:00 2001 From: RustDesk <71636191+rustdesk@users.noreply.github.com> Date: Thu, 29 Aug 2024 20:09:30 +0800 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 15 +++++++++++++++ 1 file changed, 15 insertions(+) diff --git a/FAQ.md b/FAQ.md index 6e07919..e5d21e0 100644 --- a/FAQ.md +++ b/FAQ.md @@ -490,6 +490,21 @@ https://github.com/rustdesk/rustdesk/issues/2756#issuecomment-2294775234 https://github.com/rustdesk/rustdesk/issues/6223#issuecomment-1787984126 +# What are managed devices / licensed users / concurrent connections in Pro? + +- The controlled devices which you want to remote to are managed devices, these devices are shown on devices page on web console, excessive devices will be disabled, you can not remote to any more. + +![image](https://github.com/user-attachments/assets/0289d1a6-a66a-420e-908f-195fb2a98f53) + +- The users you used to log into web console and RustDesk client, these users are shown on users page on web console. The access control are designed based on users and user groups. + +![image](https://github.com/user-attachments/assets/b0f95215-b6ed-4af2-bc2e-c8dce53b4b28) + +- Here is how TeamViewer define concurrent connections (sessions). + +https://community.teamviewer.com/English/discussion/10470/the-maximum-number-of-your-concurrent-teamviewer-sessions-has-been-reached + +