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Updated FAQ (markdown)

RustDesk
2025-06-06 14:54:37 +08:00
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FAQ.md

@@ -376,8 +376,8 @@ https://github.com/rustdesk/rustdesk/discussions/6398#discussioncomment-9065991
You can find the key from logs of `hbbs` and `hbbr`. If you install with `install.sh`, the logs files are `hbbr.log` and `hbbs.log` under `/var/log/rustdesk-server/`. If you install with Docker compose, please use command `docker logs hbbs` and `docker logs hbbr`. You can find the key (something like `[2025-06-06 05:53:48.166257 +00:00] INFO [src/relay_server.rs:604] Key: SsdfdsjTmSQx5Wx4FtcEFqtECfs1nV8QedBR+xpnrK0LM= You can find the key from logs of `hbbs` and `hbbr`. If you install with `install.sh`, the logs files are `hbbr.log` and `hbbs.log` under `/var/log/rustdesk-server/`. If you install with Docker compose, please use command `docker logs hbbs` and `docker logs hbbr`. You can find the key (something like `[2025-06-06 05:53:48.166257 +00:00] INFO [src/relay_server.rs:604] Key: SsdfdsjTmSQx5Wx4FtcEFqtECfs1nV8QedBR+xpnrK0LM=
`) in the header of the logs file. `) in the header of the logs file.
It may be caused by using wrong volumns mapping in docker compose file, please strictly follow https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/docker/#docker-compose, or you changed `hbbs` key but forgot to sync to hbbr (and restart), or some other reasons. It may be caused by using wrong volumns mapping in docker compose file, please strictly follow https://rustdesk.com/docs/en/self-host/rustdesk-server-pro/installscript/docker/#docker-compose, or you changed `hbbs` key but forgot to sync to `hbbr` (and restart), or some other reasons.
> We have seen two cases having this hbbr key issue while upgading RustDesk server. > We have seen two cases having this `hbbr` key issue while upgading RustDesk server.
# CTRL-ALT-DEL does not work # CTRL-ALT-DEL does not work
- Make sure you install RustDesk on Windows, a system service is required for this so you have to install - Make sure you install RustDesk on Windows, a system service is required for this so you have to install