diff --git a/FAQ.md b/FAQ.md
index 5b9b16b..73d22e9 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -693,6 +693,8 @@ https://discord.com/channels/804630702657110016/1159882924494159872/131114560514
 Google etc can be accessed.
 The final reason is related to the user's cloud provider.
 > It was a problem with our cloud provider.
+> It was not a DNS problem.
+> I believe it was something with international routes because Rustdesk site (currently hosted at address 45.76.181.120) was not the only host we couldn't reach from our server.