diff --git a/FAQ.md b/FAQ.md
index 630f85d..64bda86 100644
--- a/FAQ.md
+++ b/FAQ.md
@@ -267,6 +267,10 @@ Try out [force relay](https://github.com/rustdesk/rustdesk/wiki/FAQ#force-relay)
 
 Please check [access logs](https://github.com/rustdesk/rustdesk/wiki/FAQ#access-logs) on the controlled side, along with the `hbbs` and `hbbr` logs; you can find more clues.
 
+- One user had below error in their access log sometimes. There seems complex networking problem between the pc and the `hbbr` server. Later he resolved this by migrating `hbbs/hbbr` to another machine.
+
+> [2025-02-28 09:43:37.354355 -06:00] ERROR [src\server.rs:246] Failed to create relay connection for *.*.*.*:63731 with uuid 2dcd80ff-0169-4cfa-ab02-a72154e0ac65: deadline has elapsed
+
 # Force relay
 
 >  RustDesk >= 1.2.0