From 14ee163961cae07072959c5350e4d2fe26c2c66f Mon Sep 17 00:00:00 2001 From: RustDesk <71636191+rustdesk@users.noreply.github.com> Date: Sat, 21 Mar 2026 00:25:39 +0800 Subject: [PATCH] Updated FAQ (markdown) --- FAQ.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/FAQ.md b/FAQ.md index 43f4661..238a53b 100644 --- a/FAQ.md +++ b/FAQ.md @@ -390,6 +390,13 @@ Ensure your relay server (`hbbr` which uses TCP `21117` port) is running on the ![image](https://github.com/user-attachments/assets/90c51c37-8ec4-4bcf-96e3-e8d21b60c878) +- Case 1 +> User: We are currently experiencing major problems connecting to a large number of clients. Some connections work without problems, but for most, the connection window "Connecting" appears, the circle spins, and then nothing else happens. +> +> User: Never mind, the relay server wasn't listed after the update. + +We run the server on a Synology Docker container. + # The connection is interrupted every 10-15 seconds Check `C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\RustDesk\log\server\RustDesk_rCURRENT.log`, if there is something as below.